Travel Planning Help
Customer Service
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Travel Planning Help > Customer Service
 
 
After we have worked together, you are entitled to use our Customer Service. The benefits included will be:
  • You will be able to contact us to change any details of your route within 15 days from the day that the complete document has been sent to you. In any case, we strongly recommend to review the plan as soon as possible and tell us for the required changes, in order to book quickly, as the prices for air transport could get higher or you could miss the place in a hotel.
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  • In case of an unwelcome situation during this 15 days period, such as missing a place in a hotel or in a flight, Travel Planning Help takes full responsibility to create an alternative plan for you.

  • If in the future you ask again for our services, you will be entitled to several discounts (from 5% to 25%) depending on the number of travel days we have organized for you since we are in touch.
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  • You can use this feature to ask us to organize trips for your friends or family as long as they send us your client number as a referral, in a way that they will also benefit from this discounts.
 
We find travel planning very exciting and we hope our services can create a relaxing atmosphere for your trip planning and, at same time, provide you with the holidays you are dreaming with.
 
Travel Planning Help will be entirely working for you to solve any inquiries you may have that are in the scope of our competence.
 
Our goal is to create an ever-lasting relationship with our clients, and we do it by treating them as persons and not as numbers, something that many travel agencies fail to do.
 
   
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